Effective Date: February 10, 2026 · Last Updated: February 10, 2026
SANCIAN LLC ("Company," "we," "us," or "our") operates thesoftlife.ai and sancian.ai (collectively, the "Sites"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Sites or engage with our services.
Your privacy is a top priority — and as a governance-first firm, we hold ourselves to the same standard of transparency we advocate for our clients.
When you submit a form, schedule a demo, join our community, or engage with our content, we may collect:
When you visit our Sites, certain information is collected automatically through cookies and similar technologies:
We use the information we collect to:
Our Sites use cookies and similar technologies to enhance your experience. These include:
| Type | Purpose | Duration |
|---|---|---|
| Essential | Required for core Site functionality | Session |
| Analytics | Understand how visitors use our Sites (aggregated data) | Up to 2 years |
| Functional | Remember your preferences and settings | Up to 1 year |
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain Site functionality.
Our Sites integrate with or link to third-party platforms that have their own privacy policies. When you interact with these services, their respective policies govern your data:
We are not responsible for the privacy practices of these third-party services. We encourage you to review their policies before providing personal information.
We do not sell your personal information. We may share your data only in the following circumstances:
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, contact us at hello@thesoftlife.ai. We will respond to requests within 30 days.
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information.
If you are located in the European Economic Area, you may have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority. Our lawful basis for processing personal data includes consent, contractual necessity, and legitimate interest.
Our Sites and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us at hello@thesoftlife.ai.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our Sites after changes are posted constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
SANCIAN LLC
Email: hello@thesoftlife.ai
Website: www.sancian.com